Sales Transformation: Can you take Control of a Customer Conversation?
Engaging in meaningful dialogue with a prospect or existing client is one of the best ways to assess how your organization can help them achieve goals, address challenges, and discover new opportunities. Sales reps need to be listening as much as they are presenting in order to gain perspective from a customer. Please join David DiStefano, President and CEO of Richardson, in this video blog as he discusses the benefits of a two way dialogue and not to control the customer conversation, but to gather relevance and information from the customer.
Please click here if you are having difficulties viewing this video.