Monthly Archives: October 2015
Improve Your Next Sales Call
Many people use slides in their client presentations but few use them effectively. Slides should be a tool to support your message — not a crutch to help you get through the talk. Anything you put up on the screen should be there to back up what you’re saying so that the dialogue continues and doesn’t go off track.
It’s important at the beginning of any sales presentation to put your remarks into context. Typically, your audience will want to know two things: 1) Who are you? and 2) Why are we here? So, you need to communicate these two points briefly, and then ask their permission to continue on the agenda that you’ve just laid out.
You also need to ask for input periodically, checking to make sure everyone’s questions and desired outcomes are being addressed. Even though you are the one making the presentation, no meeting should ever be a monologue. Whether you’re meeting with one person or a group, every interaction should be a dialogue.
To make sure it’s an effective dialogue, you have to know your audience. The conversation and sales presentation will differ depending on the level of people you’re meeting with because they care about different things. Front-line managers tend to focus on the day-to-day operations because that’s where they make their contribution. Senior executives take a broader perspective, considering how different functions can impact key areas » Continue Reading.
Preparation is a no-brainer when thinking about ways to improve the progress and outcome of sales calls. But, just saying preparation is important does little to make it happen. It helps to address the many ways salespeople can prepare effectively.
It’s important to familiarize yourself with the client’s industry and then, specifically, with the company you’re targeting. Have they been engaged with mergers and acquisitions as a growth strategy? Do they have new leadership? Have they changed strategy recently?
If the answer is “yes” to any of these scenarios, you can expect that people throughout the organization, from leaders to individual contributors, will need to begin to do things a little differently. So, for Richardson, in the area of sales training and effectiveness solutions, you can begin to drill down into whether they have the skills and abilities needed to align themselves with achieving the new goals and objectives.
This approach is not specific to the training industry. The same kind of preparation is necessary in any industry so that salespeople can demonstrate their understanding of the business in customer dialogues.
Among the tools I use to dig into the information I’m searching for are websites, such as Hoovers.com or the company’s own site. Search engines help me find information on specific terms, people, and companies. Also, LinkedIn is always a good resource to find out about the people attending my next meeting.
Another tool full of useful » Continue Reading.