Category Archives: Asking good sales questions
Preparation Is Key to a Successful Questioning Strategy
Asking good sales questions is a derivative of good preparation. That’s a given in my book. And I’ll give you a personal example that proves the point.
I was working on a sales opportunity with what has become one of Richardson’s largest clients. We were nearing the final presentation and would be going head-to-head against a major competitor in our industry. Our team would be presenting to a dozen people, and so we focused considerable energies on preparation. Before we even entered the room, we wanted to know what those 12 were thinking so that we could be sure to address their expectations in our questioning and presentation strategy.
I contacted each one of the 12 and was able to speak with ten people. In these individual conversations, I thanked them for their time and assured them that it would be time well spent because what is important to Richardson is what is important to them. I told them that I wanted to hear their individual views before meeting en masse so that I could understand their critical objectives for the meeting, what would be important for them to hear, and what they needed to walk away from the meeting knowing in order to make their decision.
When we all sat down together, our team had a good idea about the level of questions that we needed to pose and the insights that » Continue Reading.