Category Archives: Social Selling

April 22nd, 2015

Social Selling: What It Is and What Sales Reps Should Be Doing

what is social selling

Social Selling: What It Is and What Sales Reps Should Be Doing

The old ways of selling are gone. In fact, you could say that the cart has officially come before the horse. The “cart” is, of course, a shopping cart (or the moment that a decision is made to buy offline in B2B terms), and the horse is the informed and influential salesperson. The reason for this turn of events is clear and simple: the Internet.

The familiar scenario of the bygone era in which the seller educates, informs, and convinces the buyer seems quaint now. As a buyer, can you imagine not researching something that you intend to buy before talking to a salesperson? The scales have certainly tipped in recent years to make selling a greater challenge than ever before. So much information is readily available for both sellers and buyers. Sales reps no longer control the information needed by buyers to make purchasing decisions. Customers are self-educating online.

For many purchasing decisions, the primary question is no longer, “Why should I buy this,” but rather, “Why should I buy this from you?” Savvy sales reps are tackling this dilemma by starting the process of social selling.

As defined in a recent article in Forbes*, “social selling is about salespeople building a strong personal brand. It is about understanding the role of content and how content can be used to tell a powerful and emotional story. And, » Continue Reading.

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January 15th, 2015

Social Selling Made Easy

Social Selling Made Easy

Social networks represent a huge lead generation opportunity for sales professionals. But taking full advantage of this opportunity – using the right social sites, connecting to the right people, posting with proper etiquette, and following company policies – can seem overly complex and overwhelming.

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September 16th, 2014

Senior B2B Execs Use Social Selling Tools When Buying and Influencing

social-selling

Senior B2B Execs Use Social Selling Tools When Buying and Influencing — Are Your Sales Reps Part of the Conversation?

Don’t be fooled by age or seniority. Old dogs, who happen to be seasoned, executive-level buyers and influencers, have not only adopted social media but are using it professionally as well as personally.

A white paper from IDC (“Social Buying Meets Social Selling: How Trusted Networks Improve the Purchase Experience” by Kathleen Schaub, IDC, April 2014) provides some eye-opening statistics for skeptics regarding just how much senior executives are using social media in B2B buying and influencing. According to the paper:

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March 19th, 2014

Social Selling? Make sure to Ask for Referrals

Social Selling? Make Sure to Ask for Referrals

Using LinkedIn is a great opportunity to network and potentially receive referrals for new prospects or expanding relationships within existing accounts, but not before you get involved. Referrals are about “give to get” and this video blog post, Jim Brodo, Senior Vice President, Marketing, shares some quick steps to take before asking a LinkedIn contact for a referral, including giving recommendations for skills and competencies. Need some more tips? Contact Jim directly at james.brodo@richardson.com

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November 20th, 2013

Connecting Dots in the Sales Performance Ecosystem

Sales-Performance-Ecosystem

Connecting Dots in the Sales Performance Ecosystem

We’ve written a few times about the Sales Performance Ecosystem.  It can be a daunting concept.  While many people can relate to what’s included, either the sections or individual elements, how to actually intertwine and align the elements (or “connect the dots”) is often less clear.

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November 1st, 2013

Social Selling: How is Twitter Effecting the Selling Process?

social-selling-twitter-200

Social Selling: How is Twitter Effecting the Selling Process?

Using social media in the sales process to drive leads, build relationships, and accelerate revenue is a hot topic, but it requires an expert balance of art and science. Deciding which social selling  tools you use will depend on what stage in the sales process you are in, what tools you have available, and of course which tools you are most comfortable with.

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October 21st, 2013

Social Selling: A Few LinkedIn Best Practices

Social Selling: A Few LinkedIn Best Practices

Over the last few years, LinkedIn has rapidly evolved beyond a professional social networking site. Today, the LinkedIn network is becoming the hub of social selling. It allows members to leverage relationships with clients, participate in customized groups, and collaborate with your marketing team. Join us as Jim Brodo, Senior Vice President, Marketing, offers his executive tips for getting the most out of your LinkedIn membership and how to your social selling efforts.

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August 14th, 2013

Making Sales Training Stick: Building a Continuous Learning Environment

Making Sales Training Stick: Building a Continuous Learning Environment

You know the feeling. You’re driving in your car, trying to get where you’re going, but are frustratingly slowed by every traffic light on the road. Oh how you’d rather be on a smooth highway, free of traffic lights (and traffic) and motoring on toward your destination unimpeded. Sound familiar?

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